Shipping policy

In-Store Pick Up

We will email you when your order is ready for pick up in the store, at 69 Condado Avenue, San Juan, PR 00907.

Store Hours: 11:00 AM to 6:00 PM from Tuesday until Thursday; 11:00 AM - 7:00 PM Friday; 10:00 AM - 7:00 PM Saturday.

All orders must be picked up within 7 days.

Call or email us if you have any special requests.

Please allow 24 hours to process in-store pick up.

Orders placed on Saturday will be processed on Tuesday.

Shipping

Free Shipping in orders over $100 and a Flat Rate of $5.00 in orders of less than a $100, within the contiguous U.S. and Puerto Rico.

All orders are processed and sent from Tuesday to Saturday.

We will email you a tracking number once your order has been shipped.

Otto Style for Men is not responsible for Postal or Delivery service delayed, lost, damaged, wrongly delivered, or stolen packages.